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Shipping policy
Shipping Policy
When you place your order, you should have received an order confirmation email. If you have not received the email, please contact us by email (zwanzigbrand@gmail.com). If you have received the email, it means that the team has already started working to get your order to you as soon as possible.
ZwanzigBrand will not be responsible for errors caused in delivery when the delivery address entered by the User in the order form does not correspond to reality or some data has been omitted.
Do you have a problem with your order?
Contact us at (zwanzigbrand@gmail.com) and we will resolve it as soon as possible.
What are the shipping costs?
Shipping costs are fixed and are calculated at the time of purchase and payment.
Shipping tables
Delivery price table:
NATIONAL - 4.69
PORTUGAL - 5.69
FRANCE - 7.69
ITALY - 7.69
GERMANY - 8.69
BELGIUM - 8.69
NETHERLANDS - 8.69
BALEARIC ISLANDS - 9.69
REST OF EUROPE - 16.69
UK - 18.69
SWITZERLAND - 24.69
CANARY ISLANDS - 25.69
USA - 25.69
CENTRAL AND SOUTH AMERICA - 26.69
ANDORRA - 41.69
CEUTA AND MELILLA - 44.69
*Spain: Shipping costs over €55 are free
ZwanzigBrand will not be held responsible for incorrect addresses added by the recipient, in the event that the recipient has entered the wrong shipping address, they will have to pay the amount they had paid for their standard shipping, either by Bizum or bank transfer.
ZwanzigBrand will contact the recipient of the shipment to confirm that the shipping address is incorrect.
ZwanzigBrand will not be responsible if the delivery of your order has not been on time, however the team will do everything possible to make the delivery as quickly as possible.
PAYMENT
What payment methods are available?
You can pay by debit/credit card (Visa or Mastercard), American Express, PayPal and Google Pay.
Are the payment methods on your website secure?
Our website uses SSL security certificates so your data will be completely safe. We do not save any of the data you provide us, but it is sent to the payment platforms in an encrypted and completely secure way, so that they can carry out the transaction with the bank.
Where do I enter the discount code?
When you click on the “checkout” option, a box appears: Enter discount code.
When you place your order, you should have received an order confirmation email. If you have not received the email, please contact us by email (zwanzigbrand@gmail.com). If you have received the email, it means that the team has already started working to get your order to you as soon as possible.
ZwanzigBrand will not be responsible for errors caused in delivery when the delivery address entered by the User in the order form does not correspond to reality or some data has been omitted.
Do you have a problem with your order?
Contact us at (zwanzigbrand@gmail.com) and we will resolve it as soon as possible.
What are the shipping costs?
Shipping costs are fixed and are calculated at the time of purchase and payment.
Shipping tables
Delivery price table:
NATIONAL - 4.69
PORTUGAL - 5.69
FRANCE - 7.69
ITALY - 7.69
GERMANY - 8.69
BELGIUM - 8.69
NETHERLANDS - 8.69
BALEARIC ISLANDS - 9.69
REST OF EUROPE - 16.69
UK - 18.69
SWITZERLAND - 24.69
CANARY ISLANDS - 25.69
USA - 25.69
CENTRAL AND SOUTH AMERICA - 26.69
ANDORRA - 41.69
CEUTA AND MELILLA - 44.69
*Spain: Shipping costs over €55 are free
ZwanzigBrand will not be held responsible for incorrect addresses added by the recipient, in the event that the recipient has entered the wrong shipping address, they will have to pay the amount they had paid for their standard shipping, either by Bizum or bank transfer.
ZwanzigBrand will contact the recipient of the shipment to confirm that the shipping address is incorrect.
ZwanzigBrand will not be responsible if the delivery of your order has not been on time, however the team will do everything possible to make the delivery as quickly as possible.
PAYMENT
What payment methods are available?
You can pay by debit/credit card (Visa or Mastercard), American Express, PayPal and Google Pay.
Are the payment methods on your website secure?
Our website uses SSL security certificates so your data will be completely safe. We do not save any of the data you provide us, but it is sent to the payment platforms in an encrypted and completely secure way, so that they can carry out the transaction with the bank.
Where do I enter the discount code?
When you click on the “checkout” option, a box appears: Enter discount code.